Frequently Asked Questions

What is Carnegie Hall+?

  • Carnegie Hall+ is a premium subscription video on-demand channel curated by Carnegie Hall, featuring unforgettable performances by celebrated artists from the world’s leading stages.
  • With many programs offered exclusively on Carnegie Hall+ and most available to viewers in the United States for the first time, the newly launched channel features a thrilling collection of new and historic full-length classical music concerts, operas, dance, artist portraits, music documentaries, and offerings for families.
  • Carnegie Hall+ was created through a partnership between Carnegie Hall and Unitel, the world’s leading classical music audio-visual producer and distributor. Unitel owes its one-of-a-kind collection to its long-term and often exclusive artistic partnerships with leading performing arts institutions, including the Salzburg Festival, Vienna Philharmonic, Daniel Barenboim’s West-Eastern Divan Orchestra, the BBC Proms, and many more.
  • Carnegie Hall+ features programs that have been selected from Unitel’s stellar catalog with new titles added regularly. Additional digital presentations from Carnegie Hall will be added over time.
  • On the Apple TV app, Carnegie Hall+ provides a superior video and audio experience with 4K UHD and Dolby Atmos audio, respectively, for select programs for the optimal at-home viewing and listening experience.

How much does Carnegie Hall+ cost?

  • In the United States, Carnegie Hall+ costs $7.99 per month.
  • Beyond the United States, subscription rates vary. Please check your Apple TV app for more information in your territory.

Is Carnegie Hall+ available outside of the United States?

  • Carnegie Hall+ is available internationally via the Apple TV app, including the United Kingdom, Australia, Hong Kong, India and more. View the full list.
  • If Carnegie Hall+ is not yet available in your region, please sign up for future channel availability updates.

How do I subscribe or get access to Carnegie Hall+?

  • Carnegie Hall+ is currently available on the Apple TV app and Prime Video Channels, and cable providers Spectrum, Verizon Fios, DISH, Sling TV, and Astound. Learn more about how to subscribe.
  • Additional free programmatic and educational content for all audiences is available on carnegiehall.org.

Will Carnegie Hall+ be available via other providers? If so, when? How do I request it?

What types of programs are available on Carnegie Hall+?

  • A variety of classical music performances, operas, dance, films, and more are available on the channel.

Are programs family-friendly?

  • Carnegie Hall+ includes a selection of programs recommended for family viewing. This collection can be accessed by navigating to Kids and Family.

In what languages is Carnegie Hall+ available?

  • The channel is currently available in English with English subtitles for foreign-language programming; Carnegie Hall+ plans to introduce the channel in additional languages in the future.

Who can help me access my Carnegie Hall+ subscription and watch it on my device?

  • For technical support with Apple devices, please contact Apple directly.
  • Spectrum customers should contact Spectrum Customer Service at 1-855-777-2664.
  • Verizon Fios customers should contact Verizon Customer Service at 1-800 Verizon (1-800-837-4966).
  • Sling TV customers should contact Sling TV Customer Service at 1-888-363-1777 or visit Sling TV online
  • DISH customers should contact DISH Customer Service at 1-800-333-3474 or visit DISH online.
  • Astound customers should contact Astound Customer Service at 1-800-4-ASTOUND (1-800-427-8686) or visit Astound online (astound.com/tv/on-demand/carnegie-hall-plus/).